Invoke Reset Password On A User

As part of User Management, dox2U gives you the capability to enforce any User in your workspace to reset their password and define a new one. This allows you to ensure there are no security lapses protecting the information in your workspace from pilferage & wrongful access.

On marking any user to reset their password, they will be required to change their password before they are allowed to sign in to your workspace. If the user is logged in, they will be informed and signed out of the workspace and change their password.

To invoke the reset password command, follow these steps- 

Step 1: Go to the “Admin” section in the side menu of your Dashboard and click on the “Users” page. 

Step 2: Under the “Users” page, select “All users”

Step 3: Click the menu button [3 dots] and select “Reset Password”

Step 4: In the dialogue box that pops us, press “Confirm” to continue with the command of resetting the password for the user, or press “Cancel” to abort. 

Step 5: If the User is logged in, the User will get a pop-up on the screen informing them to reset their password and will be logged out of the workspace. They cannot re-join unless they reset their password. 

📓Things to be noted 

  • User Management can be performed either by the Owner / Admin of the Workspace or by any other User who’ve been granted rights to “Manage Users and Groups”.